Terms and conditions of use

Product Availability

Nataya Jackets cannot guarantee product availability, nonetheless, these items may not be available for immediate delivery. Nataya Jackets reserves the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

Written Errors

Nataya Jackets strives to make every piece of information as accurately as possible. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Nataya Jackets shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or paypal account has been charged. If your credit card or paypal account has already been charged for the purchase and your order is canceled, Nataya Jackets shall immediately issue a credit to your credit card account or refund to your paypal account in the amount of the charge.

Payment, Import and Taxes

Import duties and local taxes are NOT included in the quoted price of goods being delivered to any locations outside the USA. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt.

For all goods purchased within the USA, a 9.75% sales taxes will only be applied to goods shipped to any place withing the sate of California.

Return Policy

The purchase of an item implies understanding and compliance with our return policy. Return policy states that we do not accept cancellations or give refunds. Refunds are given only in case a shipment of a purchased item was not made or a mistake has been made, the fault of which falls on Nataya Jackets. An item may be exchanged for another item, size or gift certificate within 7 days of receipt. An $18.00 restocking fee applies to all exchanges and buyer is responsible for all shipping charges that apply. If there happens to be a manufacturing defect on a style, Nataya Jackets will exchange the style for the same style and size within 7 days of receipt. Nataya Jackets will cover all shipping charges associated with manufacturing defects.
Dresses that show evidence of wear, smell like smoke, have stains (make-up, grass), or smell like cigarette smoke will not be accepted and returned immediately to sender COD. Original tag must be attached to the dress or it will not be accepted
Nataya Jackets reserves the right to refuse merchandise returns. If a dress is returned in a condition other than original, it will be returned to purchaser COD. Any item returned after the 7-day period has expired will be refused.
Once you receive your Return Authorization Number you will need to display it on the outside of the box and dispatch the item to Nataya Jackets, please call for address.


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